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Postmodern Eschatology?
I guess the best thing would be to listen, just listen.
But on the receiving end we can realize that we are all human and fumble around with our feelings. Although some gestures of empathy may not be comforting, we may need to be forgiving of those attempts if they are truly sincere although misguided. It may be an effort to build a bridge.
Thanks for making me think and I will try to be considerate in a whole new way.
Research is now discovering the bodies mirror neurons that actually mimic a large part of the other human's experience. We see what the other person is going through and then our neurons actually re-experience the same emotion. It's how we relate to a large extent.
I think the value of, "I know you feel" is in not trying to go too far towards false empathy. Recognizing the difference actually may draw two people together closer by opening the doors to talking more about it.
I'd agree that "I know what you feel" is often wrong and not helpful to the person. It is an "I" statement, which makes the speaker the subject of the sentence. How about "Tell me how you feel" or "What happened"?